Refund policy

RETURNING AN ORDER
All merchandise purchased for less than 50% off the original price (i.e. discount code less than 50%) may be returned for an exchange, a refund, or online store credit. To receive a return label (within the USA),  Please request a return authorization via "CHAT" on the lower right hand corner or please call (323) 231-4094 within 14 days of receipt of your shipment. Please include a copy of your sales receipt/invoice with the shipment. 

After a Return authorizaton number is issued, you have 30 days for us to receive the package. The items must be returned with all labels and tags and in original condition. Any items sent back damaged will be shipped back to you at your expense. All shipping charges and shipping insurance costs are non-refundable. Also, please note that all "Sale Rack" Sale items are FINAL with no refunds allowed. 

Please allow approximately 1-2 weeks for processing after we receive your return. Additional delays may occur. You will receive an email notification when your return has been processed. Please note, depending on your bank, it may take 1-2 billing cycles for the credit to appear on your statement.


WHOLESALE: All sales are FINAL. 

EXCHANGING AN ORDER

Please request a return authorization via "CHAT" on the lower right hand corner or......

Please call (323) 231-4094 to process your exchange.