Terms & Conditions

Thank you for visiting Tianello’s website. On this page you will find our terms, policies, and customer care information to help make your experience with Tianello pleasant. If you do not agree to the terms and policies described in this website, please do not use this website. 

Tianello, Inc. values its customers and respects their privacy. We express this by providing a safe and secure shopping experiences for its shoppers. Personal information, such as names and credit card numbers are used only for processing orders made by the card holder. We never sell or rent your personal information to third parties. 

Tianello’s Privacy Policy is designed with the intention to guard your privacy and ensure your personal information is handled responsibly. Tianello does not share any of your information (i.e. name, address, email, etc.) to any other third party businesses. Tianello may be obligated to share information if required by law. 

SSL Security
Tianello’s website does not allow shoppers to use unsecured internet connections and only accepts orders from web browsers that permit communication through Secure Socket Layer (SSL) technology. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it’s a highly sophisticated method of scrambling data while it’s traveling from your computer to our website’s servers. 

Credit Card Safety
Our security is intended to protect your credit card number. However, credit card holders should safeguard credit card numbers and information. If the credit card holder suspects his/her credit card has been used fraudulently, the card holder should report the unauthorized use to his/her credit card companies and alert credit bureaus. Credit card holders are protected by consumer protection laws. Under the Fair Credit Billing Act, if a credit card it fraudulently used, the victim’s liability can not exceed $50. 

In order to make your visits with Tianello as responsive as possible, Tianello collects information when you visit us. The browser feature known as a cookies, which are typically stored on your computer’s hard drive by websites that you visit, help to track the pages your visit on our website. The information collected from cookies helps us to determine such things as which parts of our website are visited and any troubled areas of our website. With this knowledge, we can offer the most quality. Tianello also uses cookies to help track the items you put into your shopping bag and whether you have visited Tianello in the past. We may use this information to analyze trends and evaluate the effectiveness of our website. We do not store personally identifiable information in your cookie. 

If you would like to be removed from the email list, please email mailinglist@tianello.com and write “remove from mailing list” in the subject line. 

This website is expressly owned and operated by Tianello, Inc. Tianello, Inc. owns the material on this website, which includes its images, photography, videos, illustration, artwork, clothing, icons, writing, etc. This website is protected by copyright, trademark, trade dress, intellectual property and other applicable laws. 

Tianello attempts to display its products as accurately as possible on its website. The fabric color may appear different on your monitor than its actual color. Also, there may be occasions that Tianello inadvertently displays the incorrect size, color, style, or price. If you have any questions about color or design of the product, please contact our customer service representatives. In the event of a mistake on our website, Tianello will take measures to correct it within reason. If your purchase is not what you were expecting, you may return it within ten days (please see our exchange and return policies). Tianello reserves the right to correct errors and to improve and update product information at anytime. 

We truly appreciate comments and feedback on our website, merchandise, and service. Tianello attempts to respond quickly to email messages. At the same time, Tianello is not obligated to respond to any correspondence received through this site or to maintain submitted comments confidential or to give compensation of any kind for any comments. We do not wish to receive any comments that are confidential or proprietary ideas, materials, or other information. Please note that all comments and feedback that you submit to our company via this website, email, or other means will become our property. Any disclosure or submission you make constitutes a full release of all proprietary claims and intellectual or other property rights regarding your submission 

You are responsible for your own communications and any consequences of their posting. Therefore, you are prohibited from doing the following: transmitting copyrighted material to us; sending material that reveals trade secrets; sending material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; impersonating another person; sending material that is harassing, obscene, or threatening; sending advertisements or solicitations; sending chain letters or messages not directly relevant to improving our website, products, and service. 

Tianello continually seeks to improve its online technology and attempts to always provide uninterrupted and error-free service online. However, Tianello cannot guarantee that its website service will always be free from interruptions, errors, defects, viruses, and other harmful elements. Tianello is not responsible for any harm incurred while using its website. 

This website and its material are provided on an “as is” basis without any guaranties of any kind. Tianello disclaims warranties, including the warranty of merchantability, non-infringement of third parties rights, and the warranty of fitness for particular purpose to the full extent of the law. Although Tianello strives to provide thorough and accurate displays of its site, we make no warranties about the accuracy, reliability, timeliness, services, software, and graphics. 

In no event shall Tianello be liable for any damages whatsoever resulting from the use or inability to use material on this website or sites linked to this website. 

You agree to defend, indemnify and hold Tianello harmless from and against any and all damages, costs, expenses, and claims, including attorney’s fees relating to this site or your communication with Tianello. 

Software and content from this site is subject to United States Export Controls. 

We are always finding ways to improve our service and products. As our products and technology change, we will update our policies. Our policies were last revised on December 15, 2016.