Tianello: natural women's clothing made from Tencel, Georgette, Bemberg, Cupro, Cottons, Bamboo and Silk
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DOMESTIC SHIPPING
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We use UPS Ground for all of our US shipping. Faster shipping methods are available for an additional fee; please call us at 800.576.0145. Free shipping is only available for the UPS ground option. There is only one non-refundable fee for shipping and handling per order. Shipping and Handling fees as follows:

purchases up to $199.00 have a $9.00 shipping fee
purchases over $200.00 shipping is Free

WHOLESALE: Shipping rates follow above, same as retail. There is NO drop shipping. Goods will be delivered directly to your store or home address.

INTERNATIONAL SHIPPING
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We have partnered with Bongo International to service our international customers. At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

CHANGING/CANCELING AN ORDER
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DOMESTIC: If you would like to change or cancel an order, please call 800.576.0145 as soon as possible. We’ll do everything we can to accommodate your change or cancellation. However, if the items have already been shipped, the standard exchange and return policy applies. Shipping charges are non-refundable.

WHOLESALE: If you would like to change or cancel an order, please call 800.576.0145 as soon as possible. We’ll do everything we can to accommodate your change or cancellation. However, if the items have already been shipped, the sale has become FINAL.

INTERNATIONAL: If you would like to change or cancel an order, please call 800.576.0145 as soon as possible. We’ll do everything we can to accommodate your change or cancellation. However, if the items have already been shipped, the sale has become FINAL.

EXCHANGING/RETURNING AN ORDER
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DOMESTIC: If you would like to exchange or return an order, please call 800.576.0145 within 10 days of receipt of the shipment for a Return Authorization number. Any package without a Return Authorization written on the outside of the box will not be accepted. After a Return Authorization is issued, you have 10 days to send out the package. The items must be returned with all labels and tags and in original condition.

Shipping charges are non-refundable. All return shipping expenses are the responsibility of the customer unless a mistake was made on our end.

WHOLESALE: All sales are FINAL.

INTERNATIONAL: All sales are FINAL

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